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2022 Payment Plan User Survey

Each year, QuickFee sends a survey to the clients of our professional service firms. In September 2022, we sent this survey to over 1,400 payment plan users to better understand their thoughts on this option – and how it affects their decisions with professional service providers.

The results showed that clients are satisfied with the payment plan option and also tend to view their providers more positively when they offer them.

Key Takeaways:

  • Nearly all respondents loved having a payment plan option available to them.
  • Many also agreed that it was important for their accounting and law firms to offer payment plans.
  • Respondents are getting very concerned about the economy (and may make changes to professional service spending.)